Frequently Asked Questions

How long are animals available for adoption?
We keep them as long as it takes to find them a home. There is no time limit. We foster for space when needed and need more people to choose adoption.

Why can’t the Humane Society treat my sick pets?
We are not a full-service clinic and there are many veterinarians in the community available to pet owners. Our veterinarians perform more than 7,000 sterilizations a year. That’s nearly 20 a day, along with evaluating and treating 400 to 600 homeless animals arriving each week.

How many staff do you have?
We have about 75 staff members. Meet our leadership team here.

Why isn't the Humane Society a "no-kill" shelter?
If there is a singular phraseology that divides all of us who love animals, it is the term "no kill." The truth is that there is no such place as a no-kill shelter. Limited admission organizations may turn unadoptable animals away. The Hawaiian Humane Society is Oahu's only open-admissions shelter.

I am relocating and can’t take my pet. Why does the Humane Society charge a fee to surrender pets?

The $25 fee is an important parting gift towards your pet's future. Pets can be dropped off any time of day or night here.

My landlord is trying to evict me because I have a service animal. What are my rights under the law?
Your landlord is required to make reasonable accommodations for you as required by the Americans with Disabilities Act (ADA) and Fair Housing Act (FHA). Contact the State of Hawaii's Disability and Communication Access Board (DCAB) at 586-8121 and/or the Hawaii Disability Rights Center (HDRC) at 949-2922 for specific information regarding the law.

My neighbor has a noisy rooster. Who do I call?
When crowing continues for 10 continuous minutes or intermittently for 30 minutes, it is a violation of the animal nuisance law. Keeping more than two chickens in a residential area is also a violation. If you are having a problem with a neighbor's roosters, try talking to your neighbor first. If the noise problem re-occurs, contact HPD. Another resource for resolving the situation is through mediation. Contact the Mediation Center of the Pacific at 521-6767.

What are the benefits of spay/neuter?
Pets live longer and certain health issues are eliminated or decreased. Pets are often more affectionate and less likely to run away from home and get into fights. Spay/neuter helps our community by controlling overpopulation. Learn more here.

How can we get more parks opened to dogs?
The City & County’s Parks and Recreation division policy is that parks with sports fields are for human use only and will not be considered for dog access. The best way to affect change is to mobilize your neighborhood and present your proposal to the Neighborhood Board and ask that it be put on the agenda for the next meeting for public comment. 

What tips can we offer our pet sitter who will watch our pets?
Ask your sitter to keep your pets indoors this weekend. And if they become lost, have them call the Hawaiian Humane Society immediately. File a lost report at Before you go, make sure your pets have a microchip. Fill out this form to ensure that your contact information is accurate. A current license tag for your dog is essential as it identifies you as his legal owner.

What are some things that are toxic to pets?
Avocados are toxic to a number of animals, including horses, rabbits, fish and mice. Chocolate, raisins and grapes, moldy foods, anything in the onion family, some artificial sweeteners can all pose problems for your pets. Ask your veterinarian about a comprehensive list for the species of pet you have.

Is a pet microchip as important as a collar with a tag?
Both are equally important. Collars and tags can come off and a microchip is permanent. Each chip contains a unique ID number that can be read by a scanner. If you've kept your contact information current with the Humane Society, a reunion is possible. Bring your pet to the Humane Society any day between noon and 4 pm and we'll implant a microchip for $20. Learn more here.

How do I find pet-friendly housing?
No one should have to choose between a roof over their head or a pet. About 375,000 pets share our lives and about 60% of Oahu’s homes have one. The Hawaiian Humane Society advocates to increase the number of residences that allow pets, but is not a rental listing service. Learn more here.

Can the Humane Society come on military bases and rescue animals and investigate cruelty?
Military base housing falls under federal jurisdiction and base access must be approved on an individual basis to enter these neighborhoods, similar to HPD. Cruelty cases must be investigated in partnership with base authorities. Military personnel who may be facing cruelty charges for acts committed on base must be prosecuted under the federal penal system. We can provide investigative resources and case files.  Military base officials who bring animals to the Humane Society are assessed a fee of $25 per animal.